1. Introduction
Welcome to K1 Outdoors ("we," "our," or "us"). By accessing or using our website (k1outdoors.com), you agree to these Terms and Conditions. Please read them carefully before making a purchase.
2. General Terms
By placing an order with K1 Outdoors, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts. All orders are subject to acceptance and availability.
3. Privacy Policy
3.1. Information Collection
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed through secure third-party payment processors)
- Communication preferences
- Purchase history
3.2. Information Usage
We use your information to:
- Process and fulfill your orders
- Communicate about your orders and our products
- Send marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
3.3. Data Protection
We implement appropriate security measures to protect your personal information and comply with applicable data protection laws, including CCPA and GDPR requirements for visitors from respective jurisdictions.
4. Return Policy
4.1. Return Eligibility
- Returns must be initiated within 30 days of delivery
- Product must be unused, in original packaging
- All tags and labels must be attached
- Proof of purchase is required
4.2. Return Process
K1 Outdoors reserves the right to evaluate all return requests on a case-by-case basis. The acceptance of returns and the refund amount will be determined at our sole discretion based on:
- Product condition
- Reason for return
- Time elapsed since purchase
- Documentation provided
4.3. Refund Terms
If a return is approved:
- Refund amount may be partial based on product condition
- Original shipping charges are non-refundable
- Return shipping costs are the customer's responsibility
- Processing time for refunds is 10-15 business days
5. Shipping Policy
We currently only ship within the United States & Canada. Shipping times and costs vary based on location and selected shipping method. All shipping estimates are not guaranteed.
6. Product Information
While we strive for accuracy, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
7. Intellectual Property
All content on this website is the property of K1 Outdoors and is protected by United States intellectual property laws.
8. Limitation of Liability
K1 Outdoors shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any proceeding must be brought exclusively in a court of Delaware jurisdiction.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. As a business operating in Delaware, we comply with the Delaware Personal Data Protection Act and all applicable state privacy laws.
11. Contact Information
For questions about these terms, please contact us at:
Email: isaiah@k1outdoors.com